Frequently Asked Questions

Everything you need to know about shopping with Stasis.

What is the Stasis shipping policy?

We offer standard shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.

How can I return or exchange an item?

If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. Products must be unworn, unwashed, and in their original packaging with tags attached.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.

What payment methods do you accept?

Stasis accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Affirm.

Are your materials sustainably sourced?

Yes, Stasis is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.

Can I track my order once it has shipped?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.